Lowongan Kerja Posisi English Customer Success Specialist (Semarang) di Teleperformance

DESKRIPSI LOWONGAN KERJA

Qualification :

  • Minimum D3 any major
  • Minimum GPA 2.75
  • Experience minimum 1 year in Call Center Inbound, Fresh Graduate are welcome
  • Fluent in English both of Written and Speaking
  • Communicative
  • Willing to work in SHIFTING SCHEDULE including Weekend and Public Holiday
  • Willing to place in SEMARANG CITY

Responsible :

  • Answering an Incoming Calls and Respond Email
  • Handle Customer Inquiries by Phone, Email and Social Media
  • Provide Customer’s about Product and Service Information
  • Identify and Escalate Priority Issues
  • Documenting All Call Infomation According to Standard Operating Procedures
  • Complete All Call Logs
  • Updating customers profile into computer
  • Conduct customer surveys to ascertain level of customer service.

Informasi Tambahan Lowongan Kerja

Tingkat Pekerjaan : Pegawai (non-manajemen & non-supervisor)
Kualifikasi : Sertifikat Professional, D3 (Diploma), D4 (Diploma), Sarjana (S1)
Pengalaman Kerja : 1 tahun
Jenis Pekerjaan : Kontrak
Spesialisasi Pekerjaan : Pelayanan, Layanan Pelanggan / 505, 134

Informasi perusahaan Pemberi Kerja, Teleperformance

Teleperformance


Teleperformance is a strategic partner to the world’s leading companies, bringing solutions and enhancing customer experience during each interaction.

We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards.

Informasi Tambahan Perusahaan Teleperformance

Ukuran Perusahaan : 1001 – 2000 pekerja
Waktu Proses Lamaran : 12 hari
Industri : Call Center/IT-Enabled Services/BPO
Tunjangan dan Lain-lain : Asuransi kesehatan, Waktu regular, Senin – Jumat, Bisnis (contoh: Kemeja)
Lokasi : Semarang

 

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